Refund Policy
At SBBJ IT SOLUTIONS, we strive to provide the best possible services to our customers. However, we understand that sometimes, our services may not meet your expectations. In such cases, we offer a refund policy to ensure that you are satisfied with your purchase.
Refund Timeline
There is no refund from company side after order aproval
Eligibility for Refund
A refund is eligible under the following circumstances:
- If we are unable to deliver the service.
- If the service delivered does not meet the specifications or requirements as agreed upon.
To initiate a refund, please follow these steps:
- Contact our customer support team via email at support@sbbjitsolutions.com or through our website's contact form.
- Provide a detailed explanation of the reason for the refund request, including any relevant order numbers or transaction IDs.
- Our customer support team will review your request and respond within 3-5 business days.
The following scenarios are exempt from our refund policy:
- Services that have been partially or fully completed.
- Services that have been cancelled or terminated due to non-payment or breach of contract.
- Services that are deemed to be of satisfactory quality, but do not meet the customer's expectations.
Changes to Refund Policy
We reserve the right to modify or update our refund policy at any time without prior notice. It is the customer's responsibility to review our refund policy periodically for any changes.
By using our services, you acknowledge that you have read, understood, and agree to our refund policy.
